Why are my documents rejected?

There are several reasons why your verification may be denied:

The photo you submitted is unreadable or low in quality.
You uploaded an incorrect document or image format.
ID was uploaded as a Selfie and/or vice versa.
Expired ID
Provided documents do not belong to the account holder.
Proof of address is older than 90 days or does not indicate an address on the document
A trace of editing or photo manipulation was detected
Selfie is an uploaded picture of a scanned photo
Incomplete selfie (no photo ID or no handwritten note)
Documents are written in non-Latin characters

If any of your documents were denied, please make sure to follow the requirements and re-submit the correct document.

For any question or issue, please contact us via Live Chat or at Support@Natureforex.com