Sample agent guidelines

These are guidelines that this section might contain to help agents solve tickets. You can adapt the article to your support workflows or delete it.

Is the question answered in the knowledge base?

Check the knowledge base for answers to most common questions.

Has somebody answered this question before?

It's possible that somebody solved the same issue in the past. Search past tickets or community discussions for a solution.

Have more questions? Submit a request

NatureForex Ltd

Registration: 116576
License: IFSC/60/214/TS/17
Address: New Horizon Building Ground Floor 3 1⁄2 Miles Philip S.W. Goldson Highway Belize City Belize, C.A.,

Why us

Competitive Spreads;High Leverage; No dealing desk - No requotes; No deposit fee;Scalping and Hedging are allowed; Stable trading platform and so much more other promotions

Risk disclosure

Forex trading is exciting yet involves a certain level of risk. Therefore, make sure you are aware of and understand well such important terms and conditions as “Privacy Policy”, “Margin Requirements” and so on